Testimonials

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Great people make great business. How or where you found Carla is something every service oriented business NEEDS to know. I know..."your not telling" What a great experience for me, I actually enjoyed paying my rent! Al Rainaldi Read More >
Aarons Self Storage
Date published: 2017-08-03
5 / 5 stars
It may seem silly to review a place where your stuff just sits for a year, but damnit I almost want to keep my stuff here longer just for the awesome front office lady named Carla. She is the epitome of customer service. She greets everyone with a smile, she's so helpful, and you can tell she... Read More >
Aarons Self Storage
Date published: 2017-06-08
5 / 5 stars
If your in need of a storage place, this is the location. It has everything you require! Its clean, its easy in and out,Your stuff is very secure. Best of... Read More >
Aarons Self Storage
Date published: 2017-05-29
5 / 5 stars
I have rented storage units multiple times from Carla. She has made the process super easy and is so friendly with the most amazing customer service I have experienced. She has been so amazing, helpful, and an all around all-star to me. If I ever had any problem (which I have) she has been there... Read More >
Aarons Self Storage
Date published: 2017-05-18
5 / 5 stars
I don't think I've ever done business with a company that treats people this well. Carla is the bomb. Highly recommend!! Read More >
Aarons Self Storage
Date published: 2017-04-19
5 / 5 stars
If your ever in Waco Texas this is the storage facility to use. I stored my belongings there for 2 years and never had any problems. Great staff and the Manager Carla is awesome. Read More >
Aarons Self Storage
Date published: 2017-02-16
5 / 5 stars
The manager Carla is very professional and personable. She has been very accommodating these last couple years while our daughter attended Baylor. The facility is clean and well-run. My husband and I appreciate the exceptional service provided by Carla.
Aarons Self Storage
Date published: 2017-02-14
5 / 5 stars
Aarons Self Storage
Date published: 2017-02-11
5 / 5 stars
The manager Ms. Glen is WONDERFUL to work with. She is very professional and efficient. If I had a business in town, I would try to hire her to work for me! The facility is always neat, clean and well kept. Read More >
Aarons Self Storage
Date published: 2017-02-07
5 / 5 stars
Carla at Aaron's Self Storage makes everything effortless and I never worry about my Property being stored there because of their quality security system there. Great Customer Service!!! Read More >
Aarons Self Storage
Date published: 2017-02-03
5 / 5 stars
From day one Carla at Aarons has been the absolute best manager. She is kind and courteous and she treats everyone with respect and dignity. She goes above and beyond to build rapport with her customers. The units are clean and easy accessible. Read More >
Aarons Self Storage
Date published: 2017-01-06
5 / 5 stars
Carla's customer service is second to none. We live in Florida and since my daughter attends Baylor, she has been so accommodating in taking care of our storage needs. We have been customers for two years now and I wouldn't go anywhere else ! Read More >
Aarons Self Storage
Date published: 2016-12-20
5 / 5 stars
Carla's customer service is second to none. We live in Florida and since my daughter attends Baylor, she has been so accommodating in taking care of our storage needs. We have been customers for two years now and I wouldn't go anywhere else ! Read More >
Aarons Self Storage
Date published: 2016-12-20
5 / 5 stars
We had to get a last minute storage unit and Carla was very helpful in giving me input on what size I may need.. She checks in when I'm there to see how everything is going and she is always courteous. Recently we had to upgrade to another storage unit for a vehicle and she was very helpful with... Read More >
Aarons Self Storage
Date published: 2016-12-20
5 / 5 stars
From start to finish these people were professional, friendly and easy to talk to and deal with. I would work with them again, no problem Read More >
Aarons Self Storage
Date published: 2016-12-16
5 / 5 stars
Great Friendly Customer Service, Carla is great and the business is well run and conveniently located. Read More >
Aarons Self Storage
Date published: 2016-12-09
5 / 5 stars
Oh my... I have had a storage unit at this location for about a year now and I cannot tell how great Carla is. Friendly, helpful and gives Aaron's rents a good name! Read More >
Aarons Self Storage
Date published: 2016-12-08
5 / 5 stars
We have dealt with many other GOOD self service storage businesses before, but the service provided by Carla is unbelievable. I made the reservation from long distance, and it was like I was there having a cup of coffee with her. Her customer service is probably the best I've seen in a long,... Read More >
Aarons Self Storage
Date published: 2016-12-02
5 / 5 stars
Aaron's Self Storage is lucky to have an employee like Carla. She makes everyone feel like family. She's warm and welcoming. Everyone should should take a lesson from her on what great customer service looks like. Thought good customer service was gone until I met Carla. Read More >
Aarons Self Storage
Date published: 2016-11-06
5 / 5 stars
Carla is fantastic and honest. I have been impressed and happy so far. I would recommend to anyone in this area! Keep up the great work!!
Aarons Self Storage
Date published: 2016-10-31
5 / 5 stars
Carla is amazing and wonderful to work with. She was so helpful! If you need a great storage unit this is the place to go! Read More >
Aarons Self Storage
Date published: 2016-10-29
5 / 5 stars
Great service and clean, safe facility!! Karla is amazing! She quickly answered all my questions, set up our storage unit and immediately emailed my receipt. Not one issue. I highly recommend Aaron's to friends and family. Read More >
Aarons Self Storage
Date published: 2016-10-26
5 / 5 stars
The manager Carla is very helpful and always answers your questions, she has EXCELENT costumer service. If unable to answer your call right away, she makes sure to get back to you ASAP! If needed in the future i will use Aarons on Flat rock again. Read More >
Aarons Self Storage
Date published: 2016-10-24
5 / 5 stars
I have used Arron's on flat rock on several different occasions, the facility is clean, safe and is managed by one of the most customer focused ladies I have ever delt with. Carla is prompt and courteous to all of the needs in storeage needs of me and other customers I have talked to. She is a...
Aarons Self Storage
Date published: 2016-10-18
5 / 5 stars
I have enjoyed excellent communication with Carla. She always has my best interest at heart. The facility is of course A+. The garage door opener for motor home access is extremely important and appreciated. I do wonder sometimes why old cars get to have first choice for large storage units vs...
Aarons Self Storage
Date published: 2016-10-16
5 / 5 stars
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